Products

What materials are your dining tables made of?
A: Our dining tables are crafted from high-quality materials such as solid wood, tempered glass, marble, and metal bases — designed for strength, elegance, and long-lasting use.

Are your dining tables durable?
A: Yes, all KACCL tables are built with durability in mind, ensuring stability and resistance to everyday wear and tear.

Do the dining tables come with chairs?
A: Some of our sets include matching chairs, while others are sold as table-only. Please review each product description for complete details.

Can I customize the size, shape, or color of my dining table?
A: Select models can be customized. Contact our support team to check availability for your preferred options.

Do your tables require assembly?
A: Some tables come pre-assembled, while others require simple assembly. Easy-to-follow instructions are always included.

Can I see material or finish samples before ordering?
A: Yes, for certain models we can provide finish or material samples upon request.

How do I care for my dining table?
A: Wipe regularly with a soft, damp cloth. Avoid harsh chemicals or abrasive cleaners, and use coasters or placemats to maintain the finish.

Do you offer warranties on your products?
A: Yes, most of our dining tables come with a manufacturer’s warranty. Warranty details are listed on each product page.

What if the item I want is out of stock?
A: You can sign up for back-in-stock alerts or reach out to our customer service team for restock information.

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Orders

How do I place an order?
A: Browse our collection, add your favorite dining table or set to the cart, and proceed to checkout.

Do I need an account to place an order?
A: No, you can checkout as a guest. However, creating a KACCL account allows you to track your orders and enjoy faster future checkouts.

Can I modify or cancel my order after placing it?
A: Yes, if your order hasn’t been processed or shipped yet. Please contact our support team as soon as possible for assistance.

How will I know if my order is confirmed?
A: You’ll receive an order confirmation email containing your purchase details and tracking information once your order ships.

Do you accept bulk or commercial orders?
A: Absolutely. For large or custom orders, please reach out to our sales team for personalized assistance.

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Payments & Shipping

What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and other secure online payment options.

Is my payment information secure?
A: Yes. All transactions are processed through encrypted, secure payment gateways that meet the highest security standards.

Do you offer cash on delivery (COD)?
A: Currently, we only accept online payments to ensure a smoother and safer experience.

Can I pay in installments?
A: Depending on your payment provider, installment or “Buy Now, Pay Later” options may be available at checkout.

Why was my payment declined?
A: This may occur due to incorrect details, insufficient funds, or restrictions from your bank. Please check with your payment provider or try another method.